Frequently asked questions
How are your prices set?
Every buy price tracks the live London spot price and the fineness of the metal. The exact figure we pay per gram for each product is on our prices page and updates every minute. There are no testing fees or handling charges.
Do I need ID to sell?
Yes. You need one valid photo ID, such as a passport or driving licence. We record it with the transaction, in line with anti-money-laundering practice. We do not buy from anyone under 18.
How will I be paid?
By bank transfer, sent the same day you accept the offer. We do not pay in cash.
How does the testing work?
We use XRF, which stands for X-ray fluorescence. The analyser reads the elemental composition of the metal at the surface without damaging the item. It takes seconds per piece and is done in front of you, so you see the result before we talk numbers.
Do items need to be hallmarked?
No. Unhallmarked, broken and foreign-marked items are all fine. The XRF result tells us what the metal is, so a missing hallmark does not stop a deal, although hallmarked items are quicker to process.
What do you not buy?
We do not buy gold-plated, rolled gold or costume pieces for more than their actual metal content, which is usually negligible, and we will tell you that honestly rather than make a token offer. We do not buy items where we have any doubt that the seller owns them.
What about gemstones?
Our price is for the metal only. Stones are weighed out of the calculation where practical. If a stone looks significant we will say so and suggest you have it assessed separately before selling the piece as scrap.
Is there a minimum quantity?
No. A single ring is as welcome as a full estate clearance. For business quantities, see our business page for clearance and refining terms.
Do I need an appointment?
Yes, appointments in Dublin are arranged by email or WhatsApp. That way your items are tested and priced without waiting.
Do you buy from outside the Republic of Ireland?
Yes, from Northern Ireland and from every EU member state, at the same published prices. The free insured postal pack is Republic of Ireland only, so from the North or the rest of the EU you WhatsApp us a photo for a quote first, then post your items to us in Dublin yourself, insured and tracked. Inside the EU there are no customs forms, no duty and no import VAT, and you are paid in euro by SEPA transfer. We are not buying from Great Britain at the moment.
Are the prices on this site exactly what I will receive?
The published rates are the rates we pay. Because spot prices move through the day, the final figure is fixed at the moment you accept, using the live price at that time.
Can you value jewellery for probate?
Yes. A probate valuation is a written report listing each item, its tested metal and fineness, weight, stones and open market value at the date of death, which is the figure the estate declares. It is a flat fee, quoted before we start, and we do not make offers on items we value. Our guide to jewellery valuation for probate and selling inherited jewellery explains what executors need and what happens when pieces are sold later.
Something else on your mind? See today's prices, how selling works from Northern Ireland or the rest of the EU, the guide to jewellery valuation for probate and selling inherited jewellery, or contact us.